Terms of Service

Welcome to our online store! These terms and conditions outline the rules and regulations for the use of our website.

By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website or place an order.

1. General Information: Our website provides information about our essential oil products and allows customers to purchase them online. We reserve the right to change or update information on our website at any time without prior notice.

2. Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

3. Pricing and Payment: All prices listed on our website are in ZAR (South African Rand) and include applicable taxes, unless otherwise stated. We accept payment by Yoco – Instant EFT, Mastercard, VISA, Maestro, Snapscan, Zapper, Masterpass, RCS, Mobicred and Direct bank transfer. Payment must be received in full before we will process your order.

4. Shipping and Delivery: We currently ship to South Africa, and shipping costs and delivery times may vary depending on your location. For more information, please refer to our shipping policy click here. We are not responsible for any delays or damages caused by the shipping carrier.

5. Returns and Refunds: Please refer to our return and refund policy click here for information on how to return a product and receive a refund.

6. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of our company and is protected by copyright and other intellectual property laws.

7. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.

8. Indemnification: You agree to indemnify and hold us harmless from and against any and all claims, damages, liabilities, costs, and expenses arising out of or in connection with your use of our website or the purchase of our products.

9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of The Consumer Protection Act 68 of South Africa. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

10. Changes to Terms and Conditions: We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website or the purchase of our products after any changes to these terms and conditions constitutes your acceptance of the revised terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us at info@yumskincare.co.za